Identity Verification

Written By Aladia Support

Last updated 7 months ago

For completing the Identity Verification, users must complete it by submitting personal and bank details and uploading a valid ID. Once verified, they receive a Verified badge. After verification, users must accept Aladia's terms regarding storage, usage limits, and AI tools. A payment method is required if usage exceeds the free tier.

Identity Verification

Access the Identity Verification page

  • There are two ways to access Identity Verification section.

  • Option 1: From the Top-Right Corner

    • Click the Profile Picture at the top right corner.

    • Navigate to the Business section and click on Become A Teacher. Identity Verification pop-up will appear.

  • Option 2: From the Left Side

    • Click the Profile Picture from the left-side bar. The profile page will be displayed.

    • Click the Edit icon on the profile picture. The settings pop up will be displayed.

  • Navigate to the Business section and click on the Become A Teacher button. Identity Verification pop-up will appear.

Identity Verification

  • Click the Country or Region section and choose the country.

  • Click on Verify Identity. Users will see the Verify Personal Details section.

  • Add users legal first and last names, as well as date of birth.

  • Click on the Upload Document button and upload a document (passport, driver’s license, national ID, or any government-issued ID) that clearly shows users face.

  • Add the currency, country of the bank account, account holder name that matches the bank account name (using English characters) and IBAN.

  • Review personal details and payout details before submission.

  • Users can manage bank accounts by adding, editing, or removing them as needed.

  • Click on the Add Bank Account button to add a new one, or use the three-dot menu to edit or remove existing accounts.

  • Read Privacy and Terms and click on the Agree and Submit button to confirm that the details are correct and accept the Recipient Agreement.

  • Stripe will review the information and documents provided.

  • The process typically takes a few minutes to a few days, depending on the complexity of your case.

  • Users will receive a badge on your profile page confirming that they are a VERIFIED user of Aladia.

Aladia's Subscription Terms

Terms to be added

  • After users profile is verified, go to the Become a Teacher section in the Settings popup and accept the terms of Aladia, which include:

    • Storage: Allocation for storing course materials.

    • Minutes: Usage for course content delivery or recordings.

    • AI Usage: Access to AI tools integrated into the platform.

  • Review the Free Tier Benefits and Pay-As-You-Go pricing to understand usage limits and costs.

  • Add a payment method after exceeding the free tier to prevent service disruption.

Video Guide: