Room member not found when displaying chat room info

The error “Room Member Not Found” is thrown when trying to display chat room info.

chat_room_members:

{ "user.id": ObjectId('683ed5d0208d1b6af367151d'), "user.type": "organization", roomId: ObjectId('683ec881208d1b6af366f54e') }

Environment: staging

OrganizationId: 683ed5d0208d1b6af367151d

RoomId: 683ec881208d1b6af366f54e

User credentials: froussuttiyeuca-9698@yopmail.com / Pass@123